How to Contact Support
There are three ways to get help with JobsPaid.
1. ⚡ JobsPaid AI (Fastest — Available 24/7)
The AI assistant at the bottom of every page can answer most questions instantly. It searches all help articles and Q&A entries in real time.
Click the "Ask JobsPaid AI" button, type your question in plain language, and get an answer in seconds. Works in all 10 supported languages.
2. Support Portal (For Complex Issues)
Visit jobspaid.ai/support to:
- Submit a support ticket
- View your open tickets and their status
- Browse help articles by category
- Chat with the AI support bot
Tickets are reviewed by the team within a few hours during business hours (Monday–Friday, 8 AM–6 PM Pacific).
3. Email Support
Email support@jobspaid.ai directly for:
- Billing disputes
- Account recovery
- Data export requests
- Legal or privacy inquiries
Include your account email and phone number so the team can find your account quickly.
What to Include in Your Support Request
The more detail you give, the faster the team can help:
- What you were trying to do
- What happened instead
- Any error message you saw
- Your invoice or quote number (if relevant)
- A screenshot if possible
WhatsApp Support
You can also type "support" or "help" in your WhatsApp conversation with JobsPaid AI and the system will create a support ticket automatically.