Notification Preferences

JobsPaid sends notifications to keep you informed about invoices, payments, and activity. Here is how to manage them.

Types of Notifications

Payment received — Instant alert when a customer pays an invoice. Delivered via SMS and/or push notification.

Invoice viewed — When available, notifies you when a customer opens your invoice link.

Invoice overdue — Alert when an invoice passes its due date without payment.

New message — When a customer replies to an invoice link or sends a support message.

Weekly summary — A weekly digest of revenue, outstanding invoices, and activity.

Managing Notifications

1. Go to Dashboard → Settings → Notifications
2. Toggle each notification type on or off
3. Choose delivery method: SMS, Email, or Both
4. Save

Payment Notifications Are Always On

Payment received notifications cannot be turned off — these are critical business alerts. All other notification types can be disabled.

WhatsApp Notifications

If you interact with JobsPaid via WhatsApp, some notifications are delivered there instead of SMS. This happens automatically when your registered phone number is active on WhatsApp.

Not Receiving Notifications

If you stopped receiving notifications:

• Check that your phone number in Settings is correct
• Check that notifications are enabled for your browser (for web notifications)
• Make sure your SMS inbox is not full
• Check spam filters for email notifications