Reactivating Your Account
If your account was deactivated due to non-payment, inactivity, or at your request, here is how to reactivate it.
Account Deactivated for Non-Payment
If your Pro or Team subscription lapsed and your account was suspended:
- Go to jobspaid.ai and log in
- You will see an account suspension notice with a reactivation option
- Tap Reactivate
- Update your payment method if needed
- Complete the payment
- Your account reactivates immediately
All your data (invoices, customers, expenses) is preserved — nothing is deleted during suspension.
Account Deactivated by You
If you previously requested account deactivation:
- Email support@jobspaid.ai from the email on your account
- Request reactivation
- The team will restore your account within one business day
If your account was deactivated more than 90 days ago, some data may have been deleted per the data retention policy. Contact support to check what is still available.
Trial Account That Expired
If your free trial ended and you did not upgrade:
- Log in to your account
- Go to Settings → Billing
- Select a plan and enter payment details
- Your account upgrades immediately
All invoices and data created during your trial are preserved.