How to Track Outstanding Payments

Where to Check

Dashboard: The Outstanding card shows your total unpaid amount at a glance.

Invoices page: Filter by status — click the Sent or Overdue tab to see only unpaid invoices.

What to Do About Overdue Invoices

1. Send a reminder — click the invoice → "Send Reminder"
2. Re-send the payment link via WhatsApp or text
3. Call the customer — a friendly call works 90% of the time
4. Offer a payment plan — for large amounts, split into milestones

Prevention Tips

• Set shorter due dates (Net 15 instead of Net 30)
• Require deposits for jobs over $2,000
• Send invoices the same day you finish the job
• Use Stripe payment links — online payments are 3x faster than checks

Pro tip: Check your Dashboard every morning. 2 minutes of follow-up can save thousands in lost payments.

Related Articles

• Understanding Invoice Statuses
• Sending a Payment Reminder
• Creating a Payment Link