How to Follow Up on an Unanswered Quote

Sending a quote and hearing nothing is frustrating — but it happens. Here is a practical system for following up without being pushy.

Day 3: First Follow-Up

If you sent the quote and have not heard back in 3 days, send a quick check-in:

"Hi [Name], just checking in on the quote I sent for [job description]. Happy to answer any questions or adjust anything. Let me know!"

This is a soft touch. Many customers are busy and just need a nudge.

Day 7: Second Follow-Up

If still no response after a week:

"Hi [Name], wanted to follow up on the [job] quote from last week. The quote is valid until [expiry date] — just let me know if you would like to move forward or if your plans have changed."

Day 14: Final Follow-Up

One more attempt, then let it go:

"Hi [Name], just checking one more time on the quote for [job]. I have other projects coming up so I wanted to give you first priority. Let me know by [date] if you are interested. No worries if the timing is not right."

Using the Reminder Feature

From the quote detail page, tap Send Reminder to use the built-in reminder template instead of composing from scratch.

Why Quotes Go Unanswered

• Price was higher than expected — ask if they want to adjust scope
• They got a lower bid — ask what price would work
• Not urgent enough — check if timing changed
• Poor communication habit — some people just do not respond quickly

When to Walk Away

After 2–3 follow-ups with no response, mark the quote as closed and move on. Your time is better spent on clients who engage.