Understanding Invoice Statuses
Every invoice has a status that tells you exactly where it stands.
Status Breakdown
| Status | Color | What It Means |
|---|---|---|
| Draft | Gray | Saved but not sent yet. Only you can see it. |
| Sent | Blue | Delivered to the customer via email or WhatsApp. |
| Paid | Green | Customer has paid in full. 🎉 |
| Overdue | Red | Past the due date and still unpaid. |
| Cancelled | Dark | You cancelled this invoice. |
How Statuses Change
- Draft → Sent: When you click "Send Invoice"
- Sent → Paid: When customer pays via payment link, or you click "Mark as Paid"
- Sent → Overdue: Automatically, when the due date passes
- Any → Cancelled: When you cancel the invoice
What to Do With Overdue Invoices
- Send a payment reminder (click the invoice → "Send Reminder")
- Share the payment link again via WhatsApp or text
- Call the customer directly — sometimes a quick call is all it takes
Tip: Set reasonable due dates. Net 15 (15 days) is standard for residential. Net 30 for commercial.
Related Articles
- How to Track Outstanding Payments
- Sending a Payment Reminder
- How to Mark an Invoice as Paid
Stay on top of your cash flow! 💰