The App Is Running Slow

If JobsPaid feels sluggish or unresponsive, here are the most common causes and fixes.

Check Your Internet Connection

JobsPaid requires a stable internet connection. Run a speed test at fast.com — if your speed is below 5 Mbps, that may be causing the slowness. Move closer to your WiFi router or switch to mobile data.

Clear Your Cache

Over time, browser caches can accumulate stale data that slows things down. Do a hard refresh: Cmd+Shift+R (Mac) or Ctrl+Shift+R (Windows). On mobile, close and reopen the browser tab.

Too Many Open Tabs

Having 20+ browser tabs open can slow down any web app. Close tabs you are not using.

Device Memory

On older phones or low-memory devices, complex pages with many invoices or line items can be slow. Try:

• Closing other apps running in the background
• Restarting your device
• Using a different device if available

Large Data Sets

If you have 500+ invoices, the dashboard can take longer to load. Use the search and filter features to narrow the view instead of scrolling through all records.

Scheduled Maintenance

JobsPaid occasionally performs maintenance between midnight and 4 AM Pacific time. If the app is slow during these hours, it will return to normal shortly.

Still Slow After All of This

If the app is consistently slow for you, email support@jobspaid.ai with your device type, browser, and a description of which pages are slowest. The team monitors performance and investigates reported slowdowns.