I Cannot Log In to My Account

If you cannot log in to JobsPaid, here are the most common causes and solutions.

Step 1: Verify Your Phone Number

JobsPaid uses phone number + SMS code (OTP) to log in — there is no password. Make sure you are entering the exact phone number you registered with, including the country code (e.g., +1 for the US).

Step 2: Check for the SMS Code

After entering your phone number, JobsPaid sends a 6-digit code to your phone via SMS. Check your Messages app. The code expires in 10 minutes.

If you do not receive the code within 2 minutes, tap "Resend code."

Step 3: Check WhatsApp

If you registered via WhatsApp, your OTP may arrive there instead of regular SMS. Check your WhatsApp messages from the JobsPaid number (+1 906-999-7989).

If Your Phone Number Has Changed

If you no longer have access to the phone number on your account, contact support at support@jobspaid.ai with:

• Your old phone number
• Your new phone number
• Your business name

The team will verify your identity and update your account.

Locked Account

After too many failed login attempts, accounts are temporarily locked for security. The lock clears automatically after 15 minutes.

Still Cannot Log In

Email support at support@jobspaid.ai and include your registered phone number and business name. The support team can manually verify your identity and restore access.