I Accidentally Deleted Something

If you deleted an invoice, quote, customer, or expense by mistake, here is what can be recovered and how.

What Gets "Deleted" in JobsPaid

JobsPaid does not permanently delete most records immediately. When you delete an invoice or quote, it is marked as "cancelled" — the data is still in the system and can be recovered by the support team within 30 days.

Recovering a Cancelled Invoice or Quote

Contact support at support@jobspaid.ai with:

• The invoice or quote number
• The customer name
• Approximate date it was created

The team can restore it to draft status within a few hours.

Recovering a Deleted Customer

Customer records are soft-deleted — they remain in the database for 30 days. Contact support to restore a customer profile, including all their associated invoices and history.

Recovering a Deleted Expense

Expenses can also be restored within 30 days. Contact support with the amount, date, and category of the expense.

After 30 Days

Records that have been deleted for more than 30 days are permanently removed as part of routine data cleanup. Unfortunately these cannot be recovered.

Preventing Accidental Deletes

• Use Cancel instead of Delete for invoices you want to keep on record
• Check the invoice/quote number before confirming any delete action
• If you are cleaning up test data, use the "Archive" option where available

⚡ Tip: If you just made the mistake, contact support immediately — the sooner you reach out, the easier the recovery.