Error Messages: What They Mean

Here are the most common error messages in JobsPaid and exactly what to do about each one.

"Phone number already in use"

Another account is registered with this phone number. If it is your old account, contact support. If it is someone else, you may have entered the wrong number.

"Invoice limit reached"

You have used all 10 free invoices this month. Upgrade to Pro for unlimited invoices. Your existing invoices and data are safe.

"Quote limit reached"

You have used all 10 free quotes this month. Same fix as above — upgrade to Pro.

"Stripe not connected"

You have not connected a Stripe account yet. Go to Settings → Payments to connect Stripe. Until then, customers can still mark invoices as paid manually.

"Customer phone number is invalid"

The phone number saved for this customer does not accept messages. Edit the customer's profile and re-enter their number with the country code.

"Failed to generate PDF"

This is usually a temporary server issue. Wait 30 seconds and try again. If it keeps failing, contact support with the invoice number.

"Session expired, please log in again"

Your login session timed out for security. This is normal after long periods of inactivity. Log in again — all your data is still there.

"Something went wrong"

A generic catch-all. Try refreshing the page first. If the error persists after a refresh, note what you were doing and contact support at support@jobspaid.ai.